Introduction

RG Travel Mart ("we", "our", "us") is committed to protecting your privacy and ensuring transparency in how your personal information is handled. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website https://rgtravelmart.com/ or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  • Name
  • Phone number
  • Email address
  • Travel preferences and booking details
  • Billing and payment-related information (as required for bookings)

We collect this information when you:

  • Fill out contact or inquiry forms
  • Request travel services
  • Communicate with us via phone, email, or WhatsApp

How We Use Your Information

We use your information to:

  • Provide travel-related services (flight bookings, hotel reservations, holiday packages, etc.)
  • Process inquiries and bookings
  • Communicate with you regarding your travel plans
  • Send updates, offers, or important notifications
  • Improve our services and customer experience

WhatsApp Communication (Important for Meta Approval)

By submitting your details on our website or contacting us, you consent to receive communication from RG Travel Mart via:

  • Phone calls
  • SMS
  • Email
  • WhatsApp messaging

These communications may include:

  • Booking confirmations
  • Travel updates
  • Customer support
  • Promotional offers (you can opt out anytime)

Sharing of Information

We may share your information with trusted third parties only when necessary, such as:

  • Airlines, hotels, and travel partners for booking purposes
  • Payment gateways for processing transactions
  • Service providers assisting in business operations

We do not sell or rent your personal data to third parties.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online data transmission can be guaranteed to be 100% secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for communication

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

  • Business Name: RG Travel Mart
  • Email: info@rgtravelmart.com
  • Phone: +91-9654638202
  • Address: 1101A, Dmall, Netaji Subhash Place, Pitampura, Delhi-110034